Terms of Service
Last updated: May 28, 2025
We are ChatCut Inc. (“Company,” “we,” “us,” “our”), a company registered in Texas, United States at 5900 Balcones Drive, Austin, TX 78731.
We operate the website chatcut.io (the “Site”), as well as any products and services that refer or link to these legal terms (collectively, the “Services”).
ChatCut provides AI-powered video editing software for talking head videos. The software allows users to edit videos directly from transcripts and move soundbites freely. Real-time collaboration features enable teams to work together efficiently. The platform includes an AI assistant to help find soundbites, generate summaries, and more.
Important: We do not use user media to train AI models.
Contact us: Phone: +1 (208) 207-5250 · Email: support@chatcut.io
1. Acceptance of Terms
These Legal Terms constitute a legally binding agreement between you and us concerning your access to and use of the Services.
By accessing the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree, you must discontinue use immediately.
We reserve the right to make changes to these Legal Terms at any time. We will alert you by updating the “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance.
The Services are intended for users who are at least 18 years old.
2. Our Services
The information provided when using the Services is not intended for distribution in any jurisdiction where such use would be contrary to law or regulation.
The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.). If your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
3. Intellectual Property Rights
Our intellectual property
We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (the “Content”), as well as trademarks, service marks, and logos (the “Marks”).
Our Content and Marks are protected by copyright and trademark laws in the United States and around the world. The Content and Marks are provided “as is” for your personal, non-commercial use or internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to:
- Access the Services
- Download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose
No part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.
If you wish to make any other use of the Services, Content, or Marks, please contact: support@chatcut.io
Your submissions and contributions
Submissions: By sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submissions.
Contributions: The Services may invite you to participate in blogs, message boards, online forums, and other functionality where you may create, submit, post, or broadcast content (“Contributions”). You understand that Contributions may be viewable by other users.
4. User Representations
By using the Services, you represent and warrant that:
- All registration information you submit will be true, accurate, current, and complete
- You will maintain the accuracy of such information
- You have the legal capacity and agree to comply with these Legal Terms
- You are not a minor in the jurisdiction in which you reside
- You will not access the Services through automated or non-human means
- You will not use the Services for any illegal or unauthorized purpose
- Your use of the Services will not violate any applicable law or regulation
If you provide untrue, inaccurate, or incomplete information, we have the right to suspend or terminate your account.
5. User Registration
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove or change a username if we determine it is inappropriate or objectionable.
6. Purchases and Payment
We accept the following forms of payment:
- Visa, Mastercard, American Express, Discover
- Google Pay, Amazon Pay, Cash App Pay
- Alipay, UnionPay
You agree to provide current, complete, and accurate purchase and account information. Sales tax will be added as required. All payments shall be in US dollars.
We reserve the right to correct any errors in pricing, even if we have already requested or received payment. We may limit or cancel quantities purchased per person, per household, or per order.
7. Subscriptions
Billing and renewal
Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis. The billing cycle is monthly.
Cancellation
You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.
Fee changes
We may make changes to the subscription fee and will communicate any price changes in accordance with applicable law.
8. Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available.
As a user of the Services, you agree not to:
- Systematically retrieve data to create a collection, database, or directory without permission
- Trick, defraud, or mislead us and other users
- Circumvent security-related features of the Services
- Disparage, tarnish, or otherwise harm us and/or the Services
- Use information obtained from the Services to harass, abuse, or harm another person
- Make improper use of our support services or submit false reports
- Use the Services in a manner inconsistent with any applicable laws
- Upload or transmit viruses, Trojan horses, or other harmful material
- Engage in any automated use of the system (scripts, data mining, robots)
- Delete copyright or proprietary rights notices from any Content
- Attempt to impersonate another user or person
- Interfere with or disrupt the Services or connected networks
- Harass, annoy, intimidate, or threaten our employees or agents
- Attempt to bypass any access prevention measures
- Copy or adapt the Services’ software
- Decipher, decompile, disassemble, or reverse engineer any software
- Use the Services for any revenue-generating endeavor or commercial enterprise
- Sell or otherwise transfer your profile
You must ensure that you have all necessary rights, copyrights, and permissions for any content you upload or export. We do not assume any responsibility for content provided by users.
9. User Generated Contributions
The Services may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials (collectively, “Contributions”). Contributions may be viewable by other users and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary.
10. Contribution License
By posting your Contributions to any part of the Services, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose.
11. Guidelines for Reviews
When posting a review, you must comply with the following:
- You should have firsthand experience with the person/entity being reviewed
- Your reviews should not contain offensive, abusive, racist, or hateful language
- Your reviews should not contain discriminatory references
- Your reviews should not contain references to illegal activity
- You should not be affiliated with competitors if posting negative reviews
- You may not post false or misleading statements
- You may not organize a campaign encouraging others to post reviews
12. Services Management
We reserve the right, but not the obligation, to:
- Monitor the Services for violations of these Legal Terms
- Take appropriate legal action against violators
- Refuse, restrict access to, or disable any of your Contributions
- Remove files and content that are excessive in size or burdensome to our systems
- Otherwise manage the Services to protect our rights and property
13. Privacy Policy
We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy.
The Services are hosted in the United States. If you access the Services from another region, you consent to have your data transferred to and processed in the United States.
14. DMCA Notice and Policy
Notifications
We respect intellectual property rights. If you believe any material on the Services infringes upon any copyright you own, please notify our Designated Copyright Agent.
All Notifications should meet the requirements of DMCA 17 U.S.C. § 512(c)(3) and include:
- A physical or electronic signature of a person authorized to act on behalf of the copyright owner
- Identification of the copyrighted work claimed to have been infringed
- Identification of the infringing material and information to locate it
- Contact information for the complaining party
- A good faith statement that use is not authorized
- A statement that the information is accurate, under penalty of perjury
Counter Notification
If you believe your copyrighted material was removed by mistake, you may submit a Counter Notification including:
- Identification of the removed material and its previous location
- A statement consenting to jurisdiction of the Federal District Court
- A statement accepting service of process
- Your name, address, and telephone number
- A statement under penalty of perjury of good faith belief of mistake
- Your physical or electronic signature
Designated Copyright Agent
Alima Strickland · Attn: Copyright Agent 5900 Balcones Drive, Austin, TX 78731, United States Email: alima@chatcut.io
15. Term and Termination
These Legal Terms shall remain in full force and effect while you use the Services.
We reserve the right to deny access to and use of the Services to any person for any reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms. We may terminate your use or delete your account at any time, without warning, in our sole discretion.
If we terminate or suspend your account, you are prohibited from registering a new account under your name, a fake name, or the name of any third party.
16. Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We have no obligation to update any information on our Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems requiring maintenance, resulting in interruptions, delays, or errors.
17. Governing Law
These Legal Terms and your use of the Services are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
18. Dispute Resolution
Binding arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration.
Without this provision, you would have the right to sue in court and have a jury trial.
The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). The arbitration may be conducted in person, by phone, or online. The arbitration will take place in Kent, Delaware.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually:
- No arbitration shall be joined with any other proceeding
- There is no right for any Dispute to be arbitrated on a class-action basis
- There is no right for any Dispute to be brought in a representative capacity
Exceptions to arbitration
The following Disputes are not subject to binding arbitration:
- Disputes seeking to enforce or protect intellectual property rights
- Disputes related to theft, piracy, invasion of privacy, or unauthorized use
- Claims for injunctive relief
19. Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and update information at any time, without prior notice.
20. Disclaimer
The Services are provided on an “as-is” and “as-available” basis. You agree that your use of the Services will be at your sole risk.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no warranties or representations about the accuracy or completeness of the Services’ content. We will assume no liability for any errors, mistakes, or inaccuracies of content; personal injury or property damage resulting from your use; unauthorized access to our servers; interruption of transmission; bugs, viruses, or Trojan horses transmitted through the Services; or any errors or omissions in content.
21. Limitations of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services.
Our liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.
Certain state and international laws do not allow limitations on implied warranties or exclusion of certain damages. If these laws apply to you, some of the above limitations may not apply.
22. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand arising out of:
- Your Contributions
- Use of the Services
- Breach of these Legal Terms
- Breach of your representations and warranties
- Your violation of the rights of a third party
- Any harmful act toward any other user of the Services
23. User Data
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups, you are solely responsible for all data that you transmit.
You agree that we shall have no liability for any loss or corruption of such data.
24. Electronic Communications
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.
You agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions.
25. California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:
1625 North Market Blvd., Suite N 112, Sacramento, California 95834 Phone: (800) 952-5210 or (916) 445-1254
26. Miscellaneous
These Legal Terms and any policies posted by us on the Services constitute the entire agreement between you and us. Our failure to exercise or enforce any right shall not operate as a waiver of such right.
If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of remaining provisions.
There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms.
27. Contact Us
In order to resolve a complaint or receive further information, please contact us at:
ChatCut Inc. 5900 Balcones Drive Austin, TX 78731 United States
Phone: +1 (208) 207-5250 Email: support@chatcut.io